What Is the Difference Between Testimonials and Reviews?
The primary distinction between reviews and testimonials is that the former is posted on platforms controlled by other parties, whilst the latter are platforms owned by the company. Reviews and testimonials both provide information about consumers’ experiences with a product or service. They aren’t the same, however. However, testimonials are not as simple to get as a buy Google review.
Since testimonials are obtained directly from consumers who are pleased with the service, they are more likely to be favorable. On the other side, reviews might be favorable or unfavorable, and the business is not directly responsible for them.
Review definition
A review is a person’s assessment of a thing, location, or service. Online reviews provide a public forum where anybody may discuss their interactions with a brand, both positive and negative. For instance, suppose you had a poor experience at...